The questions people ask most.

Our Customer Experience Team hears some of these every week, so we have written the answers down. If yours is not here, we will answer it ourselves.

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FAQs

Questions across all topics

How do I start using the Silver Pulser with the other SOTA products?

What is the difference between the SOTA Wellness Kit and the SOTA Wellness & Relaxation Kit?

How much do I save with a kit?

Can I buy just one unit now and add the rest later?

How do I get started with all the units at once?

Does each unit in the kit have its own warranty?

What might I notice over time?

Does lifestyle play a role in the results I can expect?

Are the SOTA Products approved or licensed by any governments?

Do you have any testimonials?

I already own an older SOTA Silver Pulser — can I trade it in?

What is Micropulsing?

What does the Silver Pulser do?

What are microcurrents and how strong are they?

What does Micropulsing feel like?

How long should I be Micropulsing?

Can the Silver Pulser be used for more than 2 hours per day?

When is the best time of day to use it?

Can I go about my day while using it?

How do I get the most benefit?

Can it be applied anywhere on the body or only the wrist?

What can I do about skin irritation on my wrist?

Why can’t I feel the current on my wrists?

What different sleeve options are available?

Can I use Conductive Pads for Micropulsing?

Is it okay to apply Micropulsing to animals?

Are there any food or supplement restrictions while Micropulsing?

Are there any prescription drug restrictions while Micropulsing?

Is it safe?

I’ve heard electricity can be harmful. Why is the Silver Pulser beneficial?

What is the difference between the Silver Pulser and the Silver Pulser Lite?

How long does a full battery charge last on the Silver Pulser Model SP8?

How long does the 9V battery last on earlier Silver Pulser models and the Silver Pulser Lite?

Do I ever need to replace the built-in rechargeable battery?

Can more than one person use the same unit?

Do accessories need to be replaced over time?

How long does it last?

Can I travel with it?

Where is the Silver Pulser manufactured?

What actually is Ionic~Colloidal Silver?

What do “ionic” and “colloidal” mean?

What’s actually happening in the water when I brew it?

Do I have to use distilled water?

How long does a batch take to make?

Is making my own really as simple as it sounds?

How do I know if I made it correctly?

What does the color tell me?

How do I get the best results when making a batch?

What is Constant Current — and why does it matter?

How do I know when my Silver Wires need to be replaced?

How long can Ionic~Colloidal Silver be stored?

How much Ionic~Colloidal Silver should I take?

Should I take Ionic~Colloidal Silver daily?

Is it safe to drink silver?

What is argyria?

Does Ionic~Colloidal Silver affect the friendly bacteria in the gut?

Can I use it for my pets and plants too?

Is this the same as the colloidal silver sold in bottles at the store?

What is the difference between Ionic~Colloidal Silver, Ionic Silver, Colloidal Silver and Nano Silver?

Does silver have a long history of use?

Can I make colloidal gold or copper with the Silver Pulser?

What is Magnetic Pulsing?

Can I target a specific area with the Magnetic Pulser?

What’s the difference between Fast Mode and Regular Mode?

Does the magnetic field pass through clothing, and how deep does the field reach?

What is the difference between a pulsed magnetic field and static magnets?

What does Magnetic Pulsing actually do for the body’s sense of wellness?

How do I get the most benefit?

How often can I use the Magnetic Pulser each day?

Is there a recommended chart or schedule to follow?

Why are the Pulse Point Locations chosen the way they are?

Should I expect to feel the pulse?

What do the lights on the Magnetic Pulser mean?

How do I know my Magnetic Pulser is working correctly?

Why does the Hand Paddle feel warm during use?

Which side of the Hand Paddle should I use?

What does the Sound Button do, and how do I turn the click on or off?

What happens at the end of a session or cycle?

Can I run cycles back-to-back, or should I space them out?

How do I clean the Hand Paddle?

Can more than one person in my household share the same unit?

Can I use the Magnetic Pulser on my pets?

Are there situations when I should avoid using the Magnetic Pulser?

Can I use the Magnetic Pulser if I have a metal implant?

Can I use the Magnetic Pulser if I have a pacemaker?

Is it safe to use?

How is the Gauss output of the Magnetic Pulser tested and verified?

What’s the difference between an AC-based magnetic unit and SOTA’s Magnetic Pulser?

Why does the main capacitor matter, and how long is it built to last?

How was the Hand Paddle and coil designed?

Can the Magnetic Pulser run off a car battery or solar panel?

Can I use the Magnetic Pulser with other SOTA products?

Where is the Magnetic Pulser manufactured?

How does the Water O₃zonator actually make ozone?

What is ozone, and how is it different from the oxygen we normally breathe?

What kind of water works best for ozonating?

Does water temperature affect quality of the ozone?

Can I ozonate a larger amount than one glass at a time?

Is more bubbling time always better?

How long does ozonated water stay fresh if I don’t drink it right away?

What container should I use for ozonated water — does it matter?

Can I drink ozonated water with food, or should I wait?

Can I drink Ozonated Water and Ionic~Colloidal Silver together?

How do I get the most benefit?

Can the Water O₃zonator be used to ozonate food, like fruits and vegetables?

Is it okay to use ozonated water with animals?

Is ozonated water safe?

Is ozone in my water the same as ozone in polluted air?

What materials are used in the Water O₃zonator, and why do they matter?

What’s the Airstone made of, and why does that matter?

How do I know when my Airstone & Tubing needs to be replaced?

How long will the unit and its components last?

What happens when I turn the unit off or the timer ends?

How is the ozone output and concentration actually measured?

Does the unit produce oxides of nitrogen (NOx)?

What’s the difference between Corona Discharge and UV methods of producing ozone?

What’s the difference between ozone (O₃) and hydrogen peroxide (H₂O₂)?

Does ozonating change ionized or alkaline water?

Can I use pure oxygen with the Water O₃zonator?

Can the Water O₃zonator be used to ozonate olive oil?

Can I use the Water O₃zonator to ozonate a whole room?

Can the Water O₃zonator run off a car battery or solar panel?

Can I use the Water O₃zonator alongside other SOTA products?

Where is the Water O₃zonator manufactured?

What does the Bio Tuner do?

How is the Bio Tuner BT9 different from the Bio Tuner Lite BTL1?

What are the six Modes and does it matter which one I choose?

Can more than one person use the same unit?

How long does the Bio Tuner last?

Do accessories need replacing over time?

If I start with the Bio Tuner Lite, can I move up to the BT9 later?

What are Harmonic Frequencies?

What is the difference between Modes 1-3 and Modes 4-6?

What is the 7.83 Hz Schumann Earth Frequency?

How long should a session be and how often?

What does it feel like?

How do I get the most benefit?

Is it safe?

Why are the Harmonic Frequencies applied to the ear lobes?

Is there anyone who shouldn’t use it?

Can I go about my day while using it?

Do I need to have the Bio Tuner on high in order for it to work best?

Does it need an app, subscription, or Wi-Fi to work?

Will I hear anything — is this sound or music?

What if I don’t feel much during a session?

What if a Mode doesn’t feel comfortable?

What can be done to reduce skin irritation on the ear lobes?

How do I know when the Rubber Electrodes in the Ear Clips need to be replaced?

Can I use Conductive Pads with the Bio Tuner?

How long should the battery last?

What does the warranty cover, and what happens if something goes wrong?

I’ve heard electricity can be harmful. Why is the Bio Tuner beneficial?

When is the best time of day to use it?

What might I notice over time?

Are there any food, supplement or medication restrictions?

Is it okay to use the Bio Tuner on animals?

Can I travel with it?

Can I use the Bio Tuner alongside the other SOTA Products?

Where is the Bio Tuner manufactured?

Still have a question?

If you cannot find what you are looking for, write to us or give us a call. We are happy to talk it through.

Phone

1.800.224.0242

Toll free in the USA and Canada.

1.250.770.2023

From anywhere else.

info@sota.com

Hours

Monday-Friday

8:00 am-4:00 pm Pacific Time.

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The questions people ask most.

FAQs

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The questions people ask most.

FAQs

General

Silver Pulser — Micropulsing

Silver Pulser — Ionic~Colloidal Silver

Magnetic Pulser

Water Ozonator

Bio Tuner

Returns, warranty and repair

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