About Our Service

Cosmo K., British Columbia, Canada"I am blown away by my experience with the SOTA crew. The way you do business is unlike any other company I have ever had dealings with. You are a company with major integrity and major heart! Needless to say, your customer service is second to none! I am so grateful I have found SOTA because it really shows me that there are awesome people out there in the world doing awesome things and not just to make a buck but to really make a positive difference in our world. You've definitely made a positive difference in my life."

Cosmo K., British Columbia, Canada
Kenneth B., Nevada, USA

"Your company is so respectful-sounding whenever I call. You're a wonderful company, because you care about people first, then the process of dealing with people, and of course last, but definitely not least, the product. And the products are made with great quality!!!!! I've also seen all the Russ Torlage videos and his spirit really comes through as respectful, genuine and sincere."

Kenneth B., Nevada, USA

"I was so astounded how easy your company has made the pursuit of health for anybody who is seeking it, and you made the units beautiful also."

Michelle D., New Hampshire, USA
Guy G., Cardiff, United Kingdom

"I have read through your member area and I am immensely impressed with what you have achieved, your vision, courage and patience, and your integrity!"

Guy G., Cardiff, United Kingdom
Today I joined your community and read "Our Story" like an exciting novel - I feel completely captured in love! Thank you for your ongoing choices to bring healing to us humans for long term success. I feel blessed to know some of you and to join the circle of love that is SOTA.

Linda C., British Columbia, Canada

Deanna P., Alberta, Canada

"You are an excellent company, keep doing what you are doing as you have helped a lot of people. Wonderful company, wonderful service. "

Deanna P., Alberta, Canada
SOTA has opened up a whole new world to us and to our community.

Bo E., Montana, USA

Tom Genot, Chachoengsao, Thailand

"You make extremely excellent videos, very clear, understandable & to the point. Thanks."

Tom Genot, Chachoengsao, Thailand

"Thank you for all your help, emails and professional communication. Nothing was too much trouble. This is why I am now purchasing most of my products from companies like yours. I may have to go half way around the world, but it's all worth it. Thank you for your website also, I visit it often, usually late at night when I have 'my' time on the computer. Can not get enough of reading everything and LEARNING ..."

Hayley F., Strathalbyn, South Australia
The service I received from SOTA was fantastic and I've found the items very easy to use. I have recommended you to my friends. Thank you so much. One very happy customer.

Tracy Theobald, United Kingdom

Janice Allan, California, USA

"Thanks so much for the info. I really appreciate all you guys do and the hassles you go thru to help others."

Janice Allan, California, USA

"I am grateful to have these products & the support is outstanding."

Suzanne W., California, USA
Thank you for all you do to help us to maintain our good health and well-being. Your website has allowed me to obtain information and products incomparable to anything else I have had access to. It's quite obvious that your heart is kind and your Spirit generous. Thank you. Keep up the good work.

Lillian B., Utah, USA

Carolyn Shamis, Texas, USA

"Thank you for the fabulous troubleshooting service on the telephone for my wonderful Magnetic Pulser. It works and I love it ... and I needed it right then ... YEAHHHHHHH."

Carolyn Shamis, Texas, USA
I'm really writing to say how pleased I am with SOTA :-) … I will continue to tell people about your company and products when I can.

Diane L., California, USA

Shaun Montgomery, United Kingdom

"Bless you. You have restored my faith in human nature. I was told you were a great bunch of people to do business with and this was absolutely right. Once again, thank you for your superb service."

Shaun Montgomery, United Kingdom
The Sota family makes business transactions a pleasure rather than a chore. I am delighted with your ongoing customer service responses.

Craig D., California, USA

"By the way, you guys are the most professional people I've ever worked with, I'm going to spread the word to everybody."

Aaron Abner, Kentucky, USA
Not only do I believe in the SOTA products, but also think the company is, by all evidence, a wonderful and truly caring group of people. Thank you to everyone there for me, for everything they continue to do.

F.B., Atlanta, Georgia, USA

Hello SOTA Family. I appreciate how wisely you are doing business. These are exciting times for me as I enter into this next stage of health. Educating myself is a big part of the adventure. Thank you for all that you do in the name of Health and Freedom!

TaraShea Hendrick, Florida, USA

"I have considered y'all friends for the years since I first made your acquaintance. Reading on your new site, the history of Russ & Lesley, and SOTA, the company they founded, was very inspiring and set a good example for the rest of us on the importance of 'staying the course' and confronting all the obstacles that any worthwhile endeavor is going to throw in your path. I don't think I would have had the depth of commitment that you all showed in persevering to the present. I wish you all well, in whatever way you CAN proceed, over the course of your life, and only wish your company may continue to provide the cost-effective solution and technology that you have dedicated your lives to. Quite an accomplishment for you, Russ. This world needs people like you and Lesley to make fighting the good fight worthwhile. Keep up the good work! You ALL are 'my kind of people'!!"

Alan G, Texas, USA
I can't thank you and your company enough for providing such a valuable product and extending what I call "Stellar Service"; oh so rare these days. To all at the SOTA organization, thank you for all that you are and all that you do. But mostly, thank you for just being you and light-years ahead!

D. Bickel, Kentucky, USA

May SOTA be here for a long, long time.

James Gordon, Denmark

"Thank you for the integrity of your company. I would be pleased to speak to anyone about SOTA."

B. Claridge, British Columbia, Canada
Beverly Jennings, Indiana, USA

"I am telling everyone I know about your Company and how great you are to work with!!"

Beverly Jennings, Indiana, USA
I would like to give you an award for the most professional customer service I have ever had the privilege to experience. Everything from the courtesy email to the return instructions and speed of the repairs was expertly done. The SOTA staff certainly are a dedicated group.

Jerome Barker, Wisconsin, USA

I must tell you that you are my favourite vendor! Whenever I ask you a question you provide a most complete and sincerely helpful answer and I so appreciate it. You can tell that SOTA is a quality company, not only by its products, but also by the wonderful help you give to your distributors. I just wanted you to know that I appreciate you and that you do stand out amongst the crowd!

L. Linton, New Mexico, USA

"I want to thank you for the hard work you put into helping others... Thank you for not giving up... Just wanted you to know I appreciate what you are doing."

A.R., Idaho, USA

"Thank you so much for taking the time to answer my inquiry so quickly and with this degree of detail. It is greatly appreciated."

Steve Rivette, WA, Australia
Chris Rose, Australia

"My sincere thanks for your honesty and prompt attention. It is great to find an honest business and I wish your team well for the future."

Chris Rose, Australia
Your kindness, charming and fun spirit in helping customers like me has tremendously comforted and uplifted my exhausted body and mind.

Esther, Singapore

Thomas Cross, Alberta, Canada

"You people are doing wonderful work on behalf of your fellow man and I for one am truly grateful."

Thomas Cross, Alberta, Canada

"We shall not forget your extraordinary customer service solutions on our behalf! SOTA Instruments—you are the BEST!"

I. C., California, USA
Larry Dyer, Colorado, USA

"You guys give wonderful service. Thanks so very much!"

Larry Dyer, Colorado, USA
G. E., California, USA

"My hat is off to all of you at SOTA—keep up the good work! I tell everyone I can all the time about you guys. Thank you!"

G.E., California, USA
I've purchased from your company for many years. I found your staff to have been consistently honest, helpful, and quite clear that I am the only one who can decide whether an item is appropriate for my use.

N.W., California, USA

Anita arsenault, British Columbia, Canada

"I appreciate the honesty with which you have treated each of our hurdles. A company with such integrity is extremely rare these days."

Anita A., British Columbia, Canada
What incredible service. Greatly appreciated.

Wes Bolstad, Saskatchewan, Canada

I am very appreciative of the wonderful service given by your company! You have established tremendous good will with this customer!

Ruth, Michigan, USA

Donald Verner Bodeen, New York, USA

"Your company has been very gracious to deal with and the good will just emanates from your publications."

Donald Verner Bodeen, New York, USA
Thank you. You folks at SOTA are wonderful. Keep up the great work.

Joan Russett, Massachusetts, USA

"You guys are cutting edge, fast and dependable."


Arlene Safier, New Mexico, USA
H. Johl, Ontario, Canada

"I received your product information … and now it's my turn to say THANK YOU, THANK YOU, THANK YOU! For caring about our health. Please carry on with your great work."

H. Johl, Ontario, Canada
Your devotion to good service and good customer relations reflects well on you and our opinion of your company's standards.

C.A., Alberta, Canada

S. Hollingsworth, Oregon, USA

"I believe in you and what you are doing for the world. Keep up the fine work with my blessings."

S. Hollingsworth, Oregon, USA
For the rest of my life I will stay on Colloidal Silver, use SOTA units, eat a decent diet, exercise moderately and thank my Creator for guiding me in your direction. I hope SOTA will stay in business for at least another 100 years. The service I have received from your company has been outstanding.

C.C., Alberta, Canada

You are one organization who truly informs, without being overbearing and pushy! Thanks a million for your extra special courtesy!

Eugene Milton, Minnesota, USA

"I've returned to your site probably over a hundred times and always pick up on a real sense of decency, integrity and heart, which has everything to do with why I'm writing."

D.H., Washington, USA
I am always impressed by your service and commitment to people.

J.D., United Kingdom

"Thanks very much for the super prompt response and the good information. I am counting my pennies now! This is why I ordered my 3 other devices from you in the first place. Your dealings are open and transparent. That kind of business practice builds trust. You are also very good to the customers. My highest regards to you all there."

M.M., Illinois, USA
I want to say thank you to the SOTA Team for their excellent service. I received the replacement (part) today and my problem is solved. All my best wishes for your team.

A.J., South Africa

"Thank you for your kind responses, it's unusual to have such quick and caring responses! Blessing to you all."

T.N., South Africa
Just wanted to let you know that I support you all, the SOTA company, your products, and your services. And I also wanted to let you know that I applaud your efforts, and am feeling your intentions in my heart.

S.S., California, USA

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